The Harry James Group are working in partnership with an energy storage solutions provider based in North America who are currently expanding due to current and new projects secured. The position of Field Service Engineer will be part the growing team delivering exceptional results. The applicant should have a solid understanding of fundamental electrical engineering, transformers, inverters and troubleshooting electrical components.

Responsibilities: 

– Perform field service activities in accordance with the long-term service agreement needs and the established work plan.

– Actively support the Project Team during the commissioning of battery energy storage systems and related equipment.

– Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets.

– Maintain and enhance relationships with customers through effective communication and service.

– Prepare and present analytical service reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers.

– Serve as a local technical advisor in customer meetings as required.

– Generate service work reports and maintain accurate documentation related to site visits or customer interactions.

– Commit to being on service jobs for at least 50% of the year to ensure hands-on resolution of issues and customer engagement.

Desired Education:

– Bachelor’s degree in Electrical Engineering or equivalent work experience

– With valid driver’s license.

– Willingness to travel.

– NETA certification required

Desired Skills And Experience:

– 1-2 years’ experience with battery energy storage systems and/or renewable energy, power systems design and communication networks.

– Installation, Maintenance, Transformers, Troubleshooting & Commissioning experience

Interested, APPLY NOW!